Email: ramell.boyer@gmail.com
Phone: 713-515-9256
Address: Houston, TX, 77088

Disney, The Woodlands, TX / Jun 2025

Infrastructure monitoring, ensuring optimal system performance and reliability.
Proficient in configuring and managing Varnish caching for high-performance web applications.
Expertise in installing, configuring, and maintaining Icinga2 for monitoring distributed systems and services.
Hands-on experience with the Icingaweb2 interface for visualizing and managing system health and performance.
Skilled in creating custom Nagios check plugins to monitor diverse infrastructure components and services.
Strong background in configuring and deploying Zabbix for advanced network monitoring.
In-depth experience with the Zabbix web interface, leveraging its capabilities to monitor and manage large-scale infrastructures.
Proficient in designing and implementing Zabbix triggers for proactive system alerts and issue resolution.
Extensive experience working with Datadog for monitoring cloud-based infrastructure, ensuring high availability and performance.

Meta, Menlo Park, CA / Jul 2024 - Jun 2025

Performed deep dives and analysis on complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues.
Worked as a technical lead with cross functional teams on large scale data center projects and initiatives.
Provided cross data center support and identify potentially larger issues, displaying effective communication when something is identified.
Worked with internal hardware teams and vendors to help resolve complex technical issues, maintain high hardware quality levels and influence future design to ensure ease of serviceability.
Understand/analyze issues and be able to update and develop scripts and smaller sets of software.
Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and SLAs to customers.
Identify trends and systemic issues in the fleet and drive resolution.
Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes.
Provide guidance and mentor technical leads and the go-to technical resource for management.
Build cross functional relationships and have the ability to influence policies and procedures to improve global data center operations.
Participated in an on-call rotation.

Houston Public Media, Houston, TX / Sep 2023 - Apr 2024

Management of Linux and Windows infrastructure, including performance, optimization, patching and security.
Supported virtualization and through Proxmox and Docker containerization.
Implemented change management procedures through a combination of change control and chat ops, with self-hosted GitLab.
Developed Linux and system automation with Saltstack for consistent system state.
Managed backups and replication through redundant configuration of network storage through TrueNAS.
Supported network storage through TrueNAS, utilizing NFS, CIFS and S3 protocols with a ZFS backend.
Monitoring Linux systems with Zabbix, utilizing the clustering of Mysql databases.
Developed incident management procedures, according to standard company procedure for incident post mortem.
Implemented ITIL with Netbox and GLPI, including the automated tracking of assets with agents and SNMP.
Managed Linux security by utilizing NIST frameworks and scanning with OpenScap.
Managed remote and on-site collaboration through teams.
Authored comprehensive documentation for system configurations and cybersecurity protocols to provide run books for junior administrators.

Kelsey-Seybold Clinic, Houston, TX / Apr 2022 - Aug 2023

Responsible for the daily administration of the RedHat and Ubuntu linux environment.
Spearheaded the transition of EPIC ODB system from AIX to RedHat Linux, demonstrating adaptability and technical acumen.
Administered system configuration management using Saltstack and Ansible.
Implemented an observability stack with Prometheus and Grafana, enhancing system monitoring and performance.
Performed Active Directory and VMware system administration as secondary responsibilities.
Proactively identified environmental deficiencies, devising and implementing innovative solutions via project management techniques.

Harris County, Houston, TX / Apr 2012 - Apr 2022

Established as the Linux subject matter expert, led the development and maintenance of diverse Linux environments, including Red Hat, Oracle, Debian, and FreeBSD.
Managed end-to-end infrastructure projects, from conceptualization to production, including a $35M Peoplesoft ERP rollout.
Implemented a monitoring overhaul with rsyslog, Prometheus, and Grafana, boosting system reliability and performance.
Centralized logging with rsync, Loki, and Grafana, ensuring data integrity and accessibility.
Introduced single sign-on with FreeIPA and centralized access controls, enhancing security protocols.
Implemented and managed Elasticsearch clusters, Kubernetes, and Red Hat Openshift, showcasing versatility in containerization and orchestration.

Texas Southern University, Houston

Texas Southern University, Houston

Awards and Commendations include:

• Air Force Achievement Medal
• Air Reserve Forces Meritorious Service Medal
• National Defense Medal

References available upon request